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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

  1. How do I get connected to Localweb Internet ?
  2. Where can I find the Localweb Connection Wizard program ?
  3. Why doesn't our Connection program work with Windows NT, ME, XP or 2000 ?
  4. Who is Localweb Internet ?
  5. What is Localweb Internet ?
  6. Where is local access for Localweb Internet ?

How do I ... ?

To connect to Localweb Internet you need to optain a username and password by sending mail to info@localweb.co.za?subject=New_user_account_for_Dial-up   .

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Where can I find ... ?

The file can be download from our ftp server at ftp://localweb.co.za or you may vissit our download page.

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Why doesn't ... ?

We developed the Connection Wizard using 16 bit support for Windows 95/98 while the rest uses a different method to connect to the internet.

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Who is ... ?

Localweb is owned by Pieter Sonnekus and is run as a virtual service provider via the modem infrastructure provided by SAIX ( Telkom owned South African Internet Exchange).

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What is ... ?

Localweb is a joint effort between Crazy Web and our appointed agents to bring the internet support closer to the end user. We intend to apoint over 100 agents all around the country in order to provide personal attention and assistance.

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Where is ... ?

There are 52 Dial-up connection points within the Telkom national network providing local call access to the majority of people living within South Africa.

The list of local numbers  can be found on our Download page. The system supports local dial and charges while using the number 0860007249 from anywhere in the country.

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Localweb and PC Direct are registered trademarks. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to info@localweb.co.za.
Copyright 2002 Localweb. All rights reserved.
Last modified: Sunday January 27, 2002.